just between you and me
January 30, 2013
I don’t want to belabor the topic, but I finally burned a lunch break and drove my defunct Comcast remote down to the Comcast service center and traded it in for a shiny new remote, all shrink-wrapped and everything.
Last night I set about teaching my remote to connect with my TV. Which is easy, right? You just look on the handy instruction sheet for the code that matches your TV, then follow the steps that seem a little like the fancy dance Vin Diesel does in The Pacifier (You know, the Peter Panda Dance–“Roll like a log till you can’t roll no more! Better jump up quick like there ain’t no floor, Hold your breath, and jump/step/slide to the left; And that’s the Peter, I swear that’s the Peter, That’s the Peter Panda Dance!”–Remember NOW?)
Anyway, I forget what I was talking about. Oh, right, I’m training my Comcast remote. Which feels a lot like being punked with all the clicking and pointing and waiting. And it’s NOT WORKING.
I try it like 20 times, with every code on the page. I go behind the TV with my iPhone flashlight app, to see if I can get more specific on the model number. And finally, I sit in front of the TV, and dial up Comcast support, get in the queue, put the phone on speaker while I wait, and watch Predator (what a serendipitous little surprise that our TV should be stuck on Predator).
Finally, right as Arnold squares off in the mud with the ugly alien, I get a live one on the phone.
“No problem sir, I can walk you through that.”
“What’s the make of your television?”
It’s a Mitsubish . . . . um, well, it’s a TOSHIBA.” Aaahhhhhhhhhhh!
Me, now knitting my shaming hair shirt which is waaay less shaming than to tell all y’all about this.
Let’s just keep it between us okay?